In June, the leadership of SYCA JSC – SOI Pro – paid an official visit and held working sessions with strategic partner MS&C in Japan, one of the leading and most reputable consulting firms in market research and customer experience (CX) across Asia.
Both parties share a common vision of customer centric and continuously innovating through the application of data and technology to optimize the customer journey and enhance service quality.
With over 15 years of experience in strategic consulting, conducting in-depth surveys, and developing measurement and improvement solutions for customer experience in Vietnam, SOI.Pro is steadily affirming its position as a trusted partner for many leading domestic and international brands.
🤝 This visit marks an important step in SOI.Pro’s commitment to expanding international collaboration and elevating CX solutions in the Vietnamese market. Stay tuned for SOI.Pro’s upcoming activities!