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International CX trends

How to measure and evaluate the digital customer experience (Part 1)

6 May, 2023soiprovn0

How to measure and evaluate the digital customer experience (Part 1)

CX design suitable for the elderly

21 April, 2023soiprovn0

CX design suitable for the elderly

Enhance customer interaction with an AI-powered contact center

13 April, 2023soiprovn0

Enhance customer interaction with an AI-powered contact center

Metaverse application in CX improvement for multibillion dollar brands

6 April, 2023soiprovn0

Metaverse application in CX improvement for multibillion dollar brands

Why Investing in CX is Crucial During Economic Downturns

23 March, 2023soiprovn0

Why Investing in CX is Crucial During Economic Downturns

Contact Centre: The need for Livechat on the website

23 March, 2023soiprovn0

Contact Centre: The need for Livechat on the website

Shoppertainment : Shopping trend drives customer experience

16 March, 2023soiprovn0

Shoppertainment : Shopping trend drives customer experience

Professional news of SOI.Pro

Benefits of Multichannel contact center

30 March, 2023soiprovn0

Benefits of Multichannel contact center

Using Mystery Shopping for Competitor Research

9 March, 2023soiprovn0

Using Mystery Shopping for Competitor Research

The Art of Customer Engagement: Starting from Measuring NPS Employees

1 March, 2023soiprovn0

The Art of Customer Engagement: Starting from Measuring NPS Employees

CONSUMER TRENDS & IMPACT FACTORS ON CUSTOMER SATISFACTION IN VIETNAM 2023

15 February, 2023soiprovn0

CONSUMER TRENDS & IMPACT FACTORS ON CUSTOMER SATISFACTION IN VIETNAM 2023

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Happy New Year from SOI.Pro

1 January, 2023soiprovn0

Happy New Year from SOI.Pro

Solutions to optimize service quality data and improve customer experience

28 December, 2022soiprovn0

Solutions to optimize service quality data and improve customer experience

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