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International CX trends

Global CX Summit 2024: Navigating the Future of Customer Experience in 2025
16 December, 2024soiprovn0
Global CX Summit 2024: Navigating the Future of Customer Experience in 2025
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SOI.Pro Attends the Conference “Effective Internal Management – Enhancing Customer Experience in the Digital Age”
6 August, 2024soiprovn0
SOI.Pro Attends the Conference “Effective Internal Management – Enhancing Customer Experience in the Digital Age”
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SOI.Pro visits Shinhan Bank’s new headquarters in Ho Chi Minh City
5 August, 2024soiprovn0
SOI.Pro visits Shinhan Bank’s new headquarters in Ho Chi Minh City
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What is brand experience (BX)?
15 July, 2024soiprovn0
What is brand experience (BX)?
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How to measure and evaluate the digital customer experience (Part 1)
6 May, 2023soiprovn0
How to measure and evaluate the digital customer experience (Part 1)
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CX design suitable for the elderly
21 April, 2023soiprovn0
CX design suitable for the elderly
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Enhance customer interaction with an AI-powered contact center
13 April, 2023soiprovn0
Enhance customer interaction with an AI-powered contact center
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Professional news of SOI.Pro

SOI Pro partners with BVA Group – a leading insights and data analytics group from France
18 March, 2025soiprovn0
SOI Pro partners with BVA Group – a leading insights and data analytics group from France
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SOI.Pro – Silver Member of the Mystery Shopping Providers Association (MSPA)
24 November, 2024soiprovn0
SOI.Pro – Silver Member of the Mystery Shopping Providers Association (MSPA)
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SOI.Pro Attends the Conference “Effective Internal Management – Enhancing Customer Experience in the Digital Age”
6 August, 2024soiprovn0
SOI.Pro Attends the Conference “Effective Internal Management – Enhancing Customer Experience in the Digital Age”
Xem thêm
SOI.Pro visits Shinhan Bank’s new headquarters in Ho Chi Minh City
5 August, 2024soiprovn0
SOI.Pro visits Shinhan Bank’s new headquarters in Ho Chi Minh City
Xem thêm
What is brand experience (BX)?
15 July, 2024soiprovn0
What is brand experience (BX)?
Xem thêm
Benefits of Multichannel contact center
30 March, 2023soiprovn0
Benefits of Multichannel contact center
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Using Mystery Shopping for Competitor Research
9 March, 2023soiprovn0
Using Mystery Shopping for Competitor Research
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SOI.Pro family

SOI Pro x XMGlobal Collaborative (XMGC) – the first Experience Management Association in Vietnam!
2 April, 2025soiprovn0
SOI Pro x XMGlobal Collaborative (XMGC) – the first Experience Management Association in Vietnam!
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SOI Pro partners with BVA Group – a leading insights and data analytics group from France
18 March, 2025soiprovn0
SOI Pro partners with BVA Group – a leading insights and data analytics group from France
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SOI PRO x BIDV – PARTNERSHIP TO ELEVATE CORPORATE CUSTOMER EXPERIENCE MANAGEMENT
23 January, 2025soiprovn0
SOI PRO x BIDV – PARTNERSHIP TO ELEVATE CORPORATE CUSTOMER EXPERIENCE MANAGEMENT
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Global CX Summit 2024: Navigating the Future of Customer Experience in 2025
16 December, 2024soiprovn0
Global CX Summit 2024: Navigating the Future of Customer Experience in 2025
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CX GLOBAL TRENDS – GLOBAL CUSTOMER EXPERIENCE TRENDS
13 December, 2024soiprovn0
CX GLOBAL TRENDS – GLOBAL CUSTOMER EXPERIENCE TRENDS
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EMPATHY – THE KEY TO ELEVATING CUSTOMER SERVICE
5 December, 2024soiprovn0
EMPATHY – THE KEY TO ELEVATING CUSTOMER SERVICE
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SOI.Pro organized charity work in Yen Bai
25 September, 2024soiprovn0
SOI.Pro organized charity work in Yen Bai
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SOI.ProCustomer Experience Manager
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