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Support customer care personnel for Contact centres

SOI.Pro provides HR support services for contact centers to help businesses train and select suitable personnel.

The contact centre is the place to receive all incoming calls or answer customer inquiries through indirect channels. This is also an important touch point of businesses to affirm the brand when approaching customers, creating close, long-term relationships in a professional manner. Therefore, SOI.Pro provides HR support services for contact centers to help businesses train and select qualified personnel suitable for this role.

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From there, employees can easily and quickly handle the problems that customers encounter. As a result, it is possible to increase sales by consulting sales or retain loyal customers when their requirements are met.

To improve service quality and customer experience, please contact SOI.Pro for more details!

Hotline: 0962 08 00 55

Email: info@soi.pro.vn

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