In the 4.0 technology era, customers always expect to receive a faster response and get a synchronous and complete experience on each customer contact channel. In addition, with the multi-channel model, businesses collect a huge amount of data from the sources of service quality management and customer experience. What solutions can businesses handle large data...
Since announcing its hosting of the 2022 World Cup, Qatar has faced numerous criticisms targeting its cultural and religious values. Contrary to the media and bad expectations for the 2022 World Cup, Qatar has not hesitated to go against the public opinion to create the best WOW experience ever for World Cup fans. EXPERIENCE WOW...
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