In its latest Consumer Trends and Customer Experience Expectations 2023 report, SOI.Pro found that consumers under the age of 22 (30.91%) enjoy interacting through the website the most. This proves that the development of technology and the convenience of the Internet have greatly impacted the behavior of young consumers. Moreover, proving that Livechat on the...
Currently, online shopping is more explosive than ever and customers’ shopping behavior is also gradually changing. However, the demands of customers are increasing as they not only look for shopping experiences but also interesting and inspiring experiences. Therefore, the concept of Shoppertainment was created with the mission of meeting the shopping and entertainment needs of...
Please fill in your information on the registration form so we can send you a report. Download full document SOI.Pro has conducted a survey to assess Vietnam’s consumption trends in 2023. The report will include consumption trends in Vietnam in 2023 and factors that will affect customer satisfaction. This report has been conducted in the...
Since announcing its hosting of the 2022 World Cup, Qatar has faced numerous criticisms targeting its cultural and religious values. Contrary to the media and bad expectations for the 2022 World Cup, Qatar has not hesitated to go against the public opinion to create the best WOW experience ever for World Cup fans. EXPERIENCE WOW...
The year 2022 will see many changes in social trends and customer experience. From TikTok changing the way customers view information, to Metaverse finally launching into the market. Marketing on social media platforms has changed and grown dramatically over the past few short years. With new shifting trends, 2023 promises to bring many exciting new...
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